AI assistants & agents
Focused assistants for information retrieval, qualification, drafting and other tasks inside your workflows.
Cnaan.devAI & Automation
Business automation.Inside everyday work.
Business process automation for sales and operations in commerce companies. We combine rules, connected systems and AI where it is useful, with people in control.
Let’s talk about your businessStart with the work.Make it flow.
An incoming enquiry. A document to read. A follow-up waiting to happen. We find the points where AI can help your people and automation can carry the next step forward.
We connect these capabilities to the tools your company uses, with human review where judgement matters and a clear path for exceptions.
What we build
with you.
Focused on the parts of the business that need to work better.
Sales & customer workflows
Connect lead routing, follow-up, customer context and handoffs between marketing and sales.
Operational automation
Move orders, documents, updates and routine actions between the systems that need them.
Controls & exceptions
Set review points, permissions and fallback paths so the team knows what happens when a process needs a person.
Useful in production.Clear to your people.
We build for the working day: real inputs, real tools and the situations that do not follow the happy path. Each workflow has a purpose and someone responsible for it.
- Prioritised AI and automation use cases
- Working workflows connected to your tools
- Human review and exception handling
- Usage guidance, documentation and team training
From the first conversation.
To the working day.
Choose the right task.
Look at repetition, effort, available data and the consequences of getting it wrong.
Build and test.
Try the workflow on representative inputs, including the cases that need escalation.
Adopt and improve.
Introduce it to the team and use what happens in practice to refine how it works.
A few things
you might ask.
How do you decide where AI belongs?
We examine the task, the data it needs and the level of judgement involved. Some steps benefit from AI; others are better served by straightforward automation or a person.
Can people approve important actions?
Yes. We can build review points before actions such as sending a message, confirming an order or updating a record. The boundaries are agreed around your process.
Can we start with one workflow?
Yes. A focused workflow is often a practical starting point. It lets the team learn from real use before extending the system.
How is business process automation different from AI implementation?
Automation connects repeatable steps using rules, such as moving an enquiry into CRM or creating a task. AI can help interpret variable text or information. Not every workflow needs AI; the approach depends on the task and the cost of errors.
The whole business.
Connected.
Explore the capabilities that work together to move your company forward.
Before your next step.
Practical guides to choosing your process, tools and approach.
Your next chapter.Built together.
Tell us what you want to change. We will work with you to find the right place to start.
Start a conversation