• Topic
  • Automation
  • 001 entry

Process design

Deciding what should happen, in what order, owned by whom, before choosing what runs it. Automating a process that was never designed makes its faults faster.

  1. REC-006Traditional companies don't need more AI. They need fewer handoffs.Most of what slows a commerce operation is not a task that takes too long. It is the wait between two tasks. That is where the work is.AUTEssay · 03 minPublished